Social Media Guidelines

Rediscover Rockingham Facebook Guidelines

The Rediscover Rockingham official Facebook page delivers relevant information in a fast and cost effective way, creates a more connected and cohesive community, and engages with our visitors. Please remember that the page is a public forum. It is not the place for private conversations, nor for the tone of voice or language sometimes used in private conversations. It is a very public place where many people of all ages from all walks of life, and with different social and cultural values, read and contribute to our discussions.

Good manners, polite interactions and respectful comments are expected from all our Facebook friends, even when disagreeing or expressing concerns. Comments which use offensive language, demean other people, derail conversations with off-topic remarks or references to unrelated posts will be hidden or deleted, and the people posting them may be permanently banned from the Rediscover Rockingham Facebook page. It’s easy to be respectful, so please read through our guidelines, and help keep this part of the internet a polite, welcoming, and useful place for everyone.

Respecting other users

The Penguin Island Visitor Centre Rockingham and the City of Rockingham reserve the right to remove without notice or justification any posts which are:

1.      discriminatory in any way

2.      obscene or offensive defamatory

3.      overtly sexual or explicit

4.      threatening or describing violent events or behaviours

5.      referring to or encouraging the use of illegal drugs or encouraging of illegal behaviours (including the violation of Australian copyright laws)

6.      harassing or hateful to an organisation or person, including Penguin Island Visitor Centre Rockingham, City of Rockingham, our employees, stakeholders, associates and suppliers

7.      discussing local government elections and candidates

8.      spam, repetitive and non-relevant selling or advertising by commercial enterprises.

Responding to you

At our discretion not every individual post will receive a response, but the ones that do will receive a response within one working day during normal business hours. If you are posting anything that requires a formal response or action from the Penguin Island Visitor Centre Rockingham, please use the following contact details:

Penguin Island Visitor Centre Rockingham

Email: bookings@penguinislandvisitorcentre.com.au

Postal address: 153 Arcadia Drive, Shoalwater WA 6169

Disclaimer

Penguin Island Visitor Centre Rockingham, City of Rockingham, staff and contractors are not liable for the accuracy or authenticity of the content of our Facebook page. The information provided is for information purposes only and visitors to the page are responsible for assessing the relevance and accuracy of our site as well as any external linked sites.

Penguin Island Visitor Centre Rockingham, City of Rockingham, staff and contractors are not liable for any financial or other consequences arising from the inappropriate, improper or fraudulent use of the information or data on this page. Modifying the material on this page in any way by unauthorised persons is strictly prohibited.

Under Australian copyright legislation, apart from the purposes of study and research, no material on this page may be reused or redistributed without acknowledgement, without first obtaining written permission from Penguin Island Visitor Centre Rockingham.

The act of Rediscover Rockingham ‘following’ or ‘liking’ an individual person, group, organisation, business, event or location through social media platforms does not indicate the City of Rockingham endorses the views, products, services or activities pertaining to the ‘followed’ or ‘liked’ group, business or entity. We are not necessarily directly affiliated with and do not endorse any advertisement that may appear when viewing our page, unless stated otherwise.

For more information about these guidelines and posting on our page, please contact the Penguin Island Visitor Centre Rockingham on 9592 6100 or email bookings@penguinislandvisitorcentre.com.au